Encore Digital is a software agency specializing in Salesforce solutions and web development built to drive operational efficiency, sharpen customer experience, and support growth that lasts. Together with RizTek Consulting, an official Salesforce Partner, we help organizations design, implement, and optimize digital solutions tailored to their business needs!
Based in Albuquerque, New Mexico, Encore Digital works with businesses across industries to design and deliver Salesforce solutions and custom web development that hold up past launch day — not just at go-live.
Certified consultants handle customization, integration, and optimization end to end, so the platform actually earns back its cost.
Bespoke builds outside the Salesforce ecosystem, engineered for the scale and flexibility a growing business needs next.
Delivery doesn't end at handoff teams get continuous support and training built for real adoption, not a one-time demo.
Why teams partner with us:
certified Salesforce professionals and experienced developers, a client-centric approach built on collaboration and transparency, agile delivery that adapts as requirements evolve, and a track record of measurable gains in efficiency and customer engagement across the businesses we work with.
We don't dabble across the ecosystem — we go deep in the clouds our clients actually run their business on, from first configuration to long-term optimization.
Pipeline architecture, forecasting, territory design, and CPQ builds that reflect how your reps actually sell.
Case routing, omni-channel support, and knowledge base design built to cut resolution time, not just tickets logged.
Partner and customer portals that extend your CRM data outward without compromising governance or security.
Journey orchestration and lifecycle campaigns wired directly into the data your sales team already trusts.
Dashboards and predictive models built on clean data models — so the numbers hold up in the boardroom.
API-led integration between Salesforce and the rest of your stack — ERP, billing, data warehouses, and beyond.
Custom objects, Lightning components, and Apex where declarative tools stop being the right tool for the job.
Legacy system retirement and data cleansing that gets your org onto Salesforce without carrying over the mess.
Ongoing admin support, release management, and roadmap planning after go-live — the part most vendors skip.
Salesforce configuration decisions look different by industry — the compliance rules, the sales motion, the customer expectations. Here's where we've built that fluency.
Every engagement is staffed with practitioners holding current Salesforce certifications — not a shared logo on a slide.
Active certifications held across our delivery team, refreshed with every major Salesforce release cycle.
Encore Digital's Salesforce practice operates in formal partnership with RizTek, combining RizTek's technology delivery and staffing capability with Encore's certified Salesforce consulting bench. Together, we scale delivery for programs that outgrow a single firm's bandwidth — without handing clients off between vendors.
Tell us where the platform is falling short today — we'll bring the right specialists to the first call.
ibad.mohiuddin@encoredigital.tech →